Please reach us via a Website Change Request or email if you cannot find an answer to your question.
See the HELP page.
1. Online Reporting:
Visit the FPL Streetlight Reporting page. Complete the form with details about the streetlight, such as its location and the pole’s identification number.
2. Phone Reporting:
3. City Assistance:
You can also contact the City of Naples for help:
Response Time:
FPL typically resolves streetlight outages within 5-10 business days.
Emergency Situations:
For emergencies, such as accidents involving streetlights or hazardous conditions, dial 911 immediately.
For further clarification or to report any concerns, please contact Naples Reserve Property Management.
1. Log In to the Residents Only Website:
2. After signing in:
4. Maintenance Team Response:
Please see the Landscape Services Overview document under Information > Landscaping > Landscaping Documents
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
RFID is a technology that uses electromagnetic fields to automatically identify and track tags attached to objects, such as vehicle stickers. In the context of amenity access, RFID stickers allow for secure and contactless entry by communicating with a reader device.
No, if you already have a functioning RFID sticker, it will still work, and no replacement is needed.
Yes, homeowners may obtain one set of amenity access smartphone credentials per household.
The lost credentials will be disabled, and new credentials will be issued for the new smartphone.
RFID stickers cost $25.00 each for tenants.
Yes, tenants may obtain one set of amenity access smartphone credentials per approved tenant occupant listed on the lease.
The lost credentials will be disabled, and new credentials will be issued for the new smartphone.
All tenant Bluetooth credentials and RFID stickers will be disabled at midnight on the last day of the approved lease.
No, during the lease period, all amenity access is transferred to the tenant(s), and homeowner access will be disabled for the duration of the lease.
A Long-Term Resident Guest is someone with primary residence in the homeowner’s property, such as a significant other, spouse not on the deed, adult child, or caretaker.
Yes, they are eligible if they provide:
1. A government-issued photo ID.
2. A registration form/attestation signed by the homeowner.
3. Proof of residency, such as a government-issued photo ID with the Naples Reserve address, or a utility bill or bank statement with the address.
No, all other guests are not eligible.
No, vendors (e.g., contractors, home watch services, dog groomers, realtors) are not eligible for RFID stickers or Bluetooth credentials.
A member of the HOA Management Team will affix the RFID sticker to the vehicle upon purchase.
Vehicle registration must be presented at the time of purchase.
No, RFID stickers will not be issued for rental cars.
Violations are subject to fines and suspensions as per the Naples Reserve HOA regulations.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
Assessments are due quarterly on the 1st day of each quarter (January, April, July, and October).
Assessments are collected in advance, with payment due on the 1st day of the respective quarter
Payments received after the 15th of the month the assessment is due are considered late, and a late fee of 5% of the assessment will be applied. Interest will also accrue from the 1st day of the missed payment until it is settled.
If no payment is received, a Statutory Notice of Late Assessment (NOLA) letter is sent by Property Management Accounts Receivable (AR).
If the account is in arrears by more than $100, the Property Manager will forward the account to the Association’s attorney for collection. The attorney will send a 45-day Intent to Lien letter to the owner.
The attorney will proceed with filing a Claim of Lien on the property.
If the account remains unpaid after the Claim of Lien is filed, Board approval is required to authorize the attorney to proceed with foreclosure.
Yes, the same collection process applies, starting 15 days after the Special Assessment due date.
The delinquent owner is responsible for all legal fees, assessments, late fees, interest, and any other charges related to the collection of the delinquent account.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
Yes, cyclists under 16 years old are required to wear a properly fastened helmet
Between sunset and sunrise, bicycles must have:
Yes, cyclists have the same rights and duties as pedestrians on sidewalks or in crosswalks.
However:
Yes, cyclists must obey all traffic signals, ride with the flow of traffic, and yield the right-of-way when entering a roadway.
No, cyclists are prohibited from using headsets, headphones, or listening devices, except for hearing aids.
Motorists must provide a minimum of three feet of clearance when passing a cyclist.
Cyclists traveling slower than traffic must ride as far to the right as practicable, except when:
Florida classifies e-bikes into three categories:
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
The services apply to all Common Areas in Naples Reserve, as well as all 1,088 residential lots. Residents are provided a “broad sweep” of services which are a schedule for mowing, trimming, weeding, and fertilization. Preserve Areas are excluded from landscape services. Residents may contact Brightview for a quote on additional services.
Clippings are not collected. They are blown back onto turf areas to avoid debris in lakes or hardscapes.
Litter is removed from lawn areas during each mowing visit to ensure trash is not shredded by equipment blades. Additionally, vegetation debris pickup occurs daily, in addition to mowing service days.
Monthly inspections are conducted to activate and test irrigation zones, identify leaks, adjust sprinkler heads, and ensure proper functionality. Emergency repair services are available 24/7.
The vendor is responsible for repairing or replacing any landscaping or property damaged due to negligence or improper maintenance at their own expense.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
A "Villa" is an attached single-family dwelling within the Coral Harbor neighborhood. Each Villa shares at least one wall with an adjacent Villa. These properties are designed as single family attached homes, with common structural elements such as shared walls.
Villa Owners are responsible for interior and exterior maintenance, repair and all improvements of the Lot keeping it in a clean, safe and orderly condition. This includes structural maintenance of walls, roof, windows, skylights, patio screens, doors, fixtures, and equipment. Owners must equally share the cost of repairing and maintaining the structural and interior portions of the party wall.
If damage to shared elements (e.g., a party wall or roof) occurs due to negligence or intentional misconduct by a Villa Owner, that Owner will be responsible for covering the entire cost of repairs or replacement, rather than sharing the cost with other Owners.
A party wall is a shared wall between two Villas. Each Villa Owner is responsible for the maintenance and repair of the unfinished surface of the party wall within their residence. If damage to the wall is caused by negligence or willful misconduct by one Owner, that Owner will bear the full cost of repair.
If a Villa Owner breaches any of the covenants, the Association has the right to enforce the rules in accordance with the provisions of the Declaration. This could include taking corrective action or imposing penalties as outlined in the governing documents.
The Association collects money from all Villa Owners to cover the cost of exterior painting and roof replacement when these items reach the end of their useful life. While Villa Owners are responsible for maintaining and repairing exterior paint and roofs during their lifespan, the cost of full painting and replacement is shared equally among all Villa Lot Owners. If the reserve is insufficient, each Villa Lot Owner will need to cover the remaining cost.
The funding is collected quarterly as part of the HOA fee. The Villa Owners vote on the funding annually in October as part of the HOA budget process.
Each Villa Owner is responsible for routine maintenance, including washing and repairs to the exterior of their Villa. All Owners are required to participate in the periodic painting efforts organized by the Association (usually every 7-10 years). Owners may choose to paint their Villas more frequently than the neighborhood paint project, but they must obtain prior written approval from the Design Review Committee (DRC); this does not relieve them from the contributions to the Villa Reserve Fund.
Each Villa owner is responsible for the maintenance, including washing and repairs to the roof. The Villa Reserve Fund may only be used for roof replacement at the end of the roof's natural life (based on a 25-year life).
Any modifications to the Villa that affect the external appearance or structural integrity, including changes to party walls or roofs, require prior written approval from the Design Review Committee (DRC). Villa Owners should obtain approval before proceeding with any alterations to ensure compliance with the neighborhood’s rules and covenants.
If a Villa Owner neglects their maintenance duties, such as failing to repair damage to the Villa or the party wall, the Association may step in to perform the necessary work after providing reasonable notice. The cost of such work would be charged to the Owner who failed to maintain their property.
Villa owners started a 4-year exterior painting project in October of 2024. 100% of the funding came from the Villa Reserve fund. The new painting changed from Sherwin Williams paint to a high-quality paint from Florida Paint. There is no change to the colors, just the “grade” and quality of the paint.
Click HERE to see a graphical representation of these cycles.
1201 Airport Pulling Road South
Naples, FL
239-732-6664
1. Identify as resident of Naples Reserve Coral Harbor
2. Have paint scheme letter (see above)
3. Indicate what is needed — body, trim/garage, front door or all 3
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
Fishing is allowed in the following locations:
No, fishing behind another resident’s home is not permitted. Please respect your neighbor’s privacy.
No, fishing under the bridge is not allowed. This area is behind homes of new and existing residents and is considered a no-fishing zone.
Yes, fishing in the main lake is permitted. However, fishing past the bridge in areas directly behind residents’ homes is prohibited.
Restricted areas are in place to protect residents' privacy and ensure a respectful community environment.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
Open Houses are allowed only on Saturdays and Sundays, between 1:00 PM and 4:00 PM.
Homeowners or their real estate agents must submit the following information in writing to the HOA Office by 9:00 AM the Friday before the Open House:
The HOA Office will provide a list of Open Houses to the Gate House. Visitors must register with the Guard House via the guest lane and mention a property on the Open House list to gain entry.
Visitors will not be permitted to enter Naples Reserve before 12:50 PM.
A realtor representative or the homeowner must be present at the home throughout the entire duration of the Open House.
The homeowner is responsible for completing the Realtor Authorization Form and submitting it to the HOA Office if the property is being sold through a realtor.
Only Open House signs are permitted. Other signs such as “Home for Sale” or “For Sale by Owner” are not allowed.
Signs must not exceed 20” x 24” in size.
No, balloons or other embellishments are not permitted on signs.
Signs can be placed one hour before the Open House starts (from noon) and must be removed no later than one hour after the Open House ends (by 5:00 PM).
Improperly placed or unauthorized signs will be removed.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
No, there is no lifeguard on duty. All individuals use the pool and pool area at their own risk.
The Association, management, and staff are not responsible for accidents, personal injuries, or lost/damaged items in the pool area.
The pool area includes all spaces inside the fence surrounding the Island Club, pool, tiki hut, bocce courts, and beach.
is permitted from 30 minutes after sunrise until 30 minutes before sunset, per Florida Department of Health regulations.
Pool use is limited to residents and up to 8 guests per unit, for a total of 10 people per household.
No, glass objects are strictly prohibited.
Use the outside pool gates. Do not enter through the Island Club or Fitness Center.
No, wet clothing is not permitted inside the Island Club, Fitness Center, or Outrigger.
No. Diving, running, jumping, or any disruptive activity is prohibited. Radios and audio devices may only be used with headphones.
Vacate the pool and pool area immediately during lightning or thunderstorms.
No. Pool furniture is available on a first-come, first-served basis. Personal items left on furniture must be removed when leaving.
No personal furniture is allowed inside the pool deck area due to seating capacity limits.
No pets are allowed, except for service animals.
Only wheelchairs, medical devices, and strollers are allowed on the pool deck.
For further clarification or to report any concerns, please contact the Naples Reserve Management Office
Yes, Naples Reserve is a tobacco-free community. Tobacco use, including smoking, vaping, and chewing tobacco, is prohibited in all of the Association’s Common Areas.
Tobacco use is allowed only within individual homes and lots.
Smoking, vaping, and chewing tobacco are all prohibited in the Common Areas.
No, there are no designated smoking areas in the Common Areas. Tobacco use is restricted to private homes and lots only.
Violations should be reported to Property Management. The Association may take appropriate actions as outlined in the community rules and regulations.
Yes, as long as your porch or backyard is within your lot, you may use tobacco there.
Yes, the tobacco-free policy applies to everyone, including residents, guests, and visitors, while they are in the Common Areas.
Yes, the tobacco-free policy applies to everyone, including residents, guests, and visitors, while they are in the Common Areas.